Shipping & Delivery Policy for Legnagirls.com
At Legnagirls (a service of ANTHONY MICHELLE BEY LLC), we are dedicated to ensuring your purchase is delivered to you efficiently, securely, and promptly. Please review the following policy to understand our current fulfillment and shipping procedures.
- Shipping Eligibility and Coverage
We proudly offer shipping across all 50 states in the United States, including Alaska and Hawaii.
Please Note Our Restrictions:
- We do not currently ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
- International shipping is not yet available, though ANTHONY MICHELLE BEY LLC is continuously evaluating options for global expansion.
- Order Processing Time
After your payment is successfully confirmed, your order enters our processing phase at our facility located at 2122 Cross St, Philadelphia, PA 19146, United States.
- Standard Processing: Orders placed before 2:00 PM EST (Monday–Friday) are typically processed and shipped the same business day.
- Late/Weekend Orders: Orders received after 2:00 PM EST or on weekends/holidays will be processed and dispatched the next business day.
- Peak Seasons: During high-volume periods (e.g., holidays or special sales events), please allow an additional 1–2 business days for order handling.
- Unexpected Delays: Should there be any unforeseen delay in processing, we will promptly notify you via email at support@legnagirls.com.
- Estimated Delivery Time
Following the processing and shipment of your order, the estimated transit time is typically 2–5 business days, depending on your specific location and the carrier used.
- Delivery Factors: Actual delivery times can vary due to regional carrier volume, adverse weather conditions, or national holidays.
- Delayed Packages: If your package has not arrived after 7 business days from the ship date, please contact our support team immediately.
- Trusted Delivery Partners
To guarantee the most reliable service, we collaborate with major, trusted U.S. shipping carriers:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
Our logistics system automatically selects the most effective carrier for your destination to ensure the fastest and safest delivery.
- Shipping Fees
We utilize a simple, transparent fee structure:
- Flat Rate Shipping: A flat domestic shipping fee of $6.99 is applied to all orders, regardless of size or destination within the contiguous U.S.
- Promotions: We occasionally offer free shipping promotions; please check legnagirls.com or our email newsletters for current deals.
- Tracking and Updates
Once your order leaves our facility, you will receive a shipment confirmation email containing:
- Your unique tracking number.
- A direct link to the carrier’s website to monitor your shipment in real time.
If your tracking information does not update within 72 hours of receiving the notification, please contact us for assistance.
- Shipping Support and Resolution
Our customer support team is ready to resolve any delivery issues quickly. Please contact us at support@legnagirls.com if:
- The tracking information has not updated for over 5 days.
- Your tracking shows “delivered” but you have not physically received the package.
- Your package arrives damaged.
- Your order has not arrived after 7 business days.
We typically respond within 1 business day and will coordinate with the carrier or arrange for a replacement, if necessary.