Refund Policy

Refund Policy: Getting Your Money Back from Legnagirls.com

At Legnagirls (operated by ANTHONY MICHELLE BEY LLC), your satisfaction is our priority. This policy outlines our clear and simple process for issuing refunds when a return is necessary.

1. Refund Inspection and Processing

Once your returned item is received at our facility in 2122 Cross St, Philadelphia, PA 19146, United States, our team will conduct a thorough inspection.

• Review Process: The product is carefully reviewed to ensure it meets all eligibility requirements as outlined in our Returns Policy (e.g., unused, with original tags).
• Approval: Refunds are only approved after the item successfully passes this quality inspection.
• Processing Time: Upon approval, your refund will be formally processed and issued within 14 calendar days.

2. Method of Refund

All refunds are strictly issued back to the original payment method used for the purchase on legnagirls.com.

• Bank Processing: Please be aware that while we process the refund immediately on our end, your bank or credit card provider may require an additional 3–5 business days for the credited funds to officially appear in your account statement.

3. Non-Refundable Items and Deductions

Please note these important details regarding your refund amount:

• Original Shipping Fees: Any fees paid for the original shipment of your order are non-refundable.
• Return Shipping Cost Deduction: If the return is initiated for reasons not attributed to an error by Legnagirls (e.g., customer ordered the wrong size, change of mind, or buyer’s remorse), the cost of the return shipping may be deducted from your total refund amount.

4. Exchanges as an Alternative

If you would prefer to exchange your item for a different size, color, or product instead of receiving a monetary refund, please notify us when you initiate your request. We are always happy to facilitate exchanges where inventory permits.

5. Need Help with Your Refund?

For any questions regarding the status of your refund or the process, please contact our dedicated support team directly.

• Email: support@legnagirls.com
• Response Time: We aim to respond to all refund inquiries within one business day to ensure your issue is resolved efficiently.